Returns & Exchanges

We stand behind the quality of HexClad cookware and offer a 30-day risk-free trial to ensure you are completely satisfied with your purchase. If you are not happy with your order, you can return it for a full refund or exchange within 30 days of delivery.

Return Process

• 1.
  Initiate Your Return

  Visit our online returns portal and enter your order number and zip code to begin the process.

• 2.
  Print Your Label

  Select the items you wish to return and download your prepaid shipping label provided by our system.

• 3.
  Pack Your Items

  Securely pack your HexClad products in their original packaging to ensure they arrive back to us safely.

• 4.
  Ship and Refund

  Drop off your package at the designated carrier location; once received and inspected, your refund will be processed within 5-7 business days.